Returns & Refunds
Cancelling an order
You can cancell you order after it is placed, by contacting us at support@xoxokristen.com.
However, if we have sent your order it cannot be cancelled or amended.
Return a product
If, for any reason, you are not completely satisfied with your purchase, simply return the unused products to us within 30 days of your initial purchase, and we will be happy to refund the amount to your card, or issue you a store credit.
Returned items must be in original packaging, including any accessories .
Please note that we monitor return activity for abuse and reserve the right to limit returns or exchanges.
Refunds
Processed refunds are completed within 14 business days. Refunds will be issued based on your original form of payment (PayPal, credit card, debit card, etc.)
We will refund the complete cost of the items in your order. We will not refund the shipping costs.
