Design Process
How we make your order
This product is made to order and goes through carefully structured stages: graphic design, prepress preparation, printing, cutting, and final finishing processes.
If full and correct information is provided and no further questions arise, the order proceeds directly to production. If clarifications are needed, we will contact you to confirm the details.
You can also request a free digital proof before printing to double-check your personalization. Please note that this may add a little extra time to the process. If youâd like a proof, simply let us know in the comments when placing your order.
Shipping & Returns
Worldwide Shipping
We ship internationally through various shipping carriers. Both Standard and Express shipping are available for all regions. Please refer to this link for details information regarding delivery times.
Order tracking
Tracking numbers are automatically sent as soon as your order is packed. Please check your spam folder if you do not receive one
Returns
Personalized Products:
Made just for you, personalized items canât be returned or exchanged unless thereâs a production error or the design doesnât match. Please contact us within 7 days with photos, and weâll gladly help.
Non-Personalized Products:
Items from our standard selection (such as envelopes, wax seals, and other accessories that we do not produce or modify according to your request) may be returned or exchanged within 14 days.