Design Process
How we make your order
This product is made to order and goes through carefully structured stages: graphic design, digital preview, prepress preparation, printing, cutting, and final finishing processes.
Unlimited rounds of edits from our in-house designers are included with each order.
Shipping & Returns
Worldwide Shipping
We ship internationally through various shipping carriers. Both Standard and Express shipping are available for all regions. Please refer to this link for details information regarding delivery times.
Order tracking
Tracking numbers are automatically sent as soon as your order is packed. Please check your spam folder if you do not receive one
Returns
Personalized Products:
Made just for you, personalized items can’t be returned or exchanged unless there’s a production error or the design doesn’t match. Please contact us within 7 days with photos, and we’ll gladly help.
Non-Personalized Products:
Items from our standard selection (such as envelopes, wax seals, and other accessories that we do not produce or modify according to your request) may be returned or exchanged within 14 days.